Right choice for New Car Service
Are you aware of the fact that it is your right to choose where your vehicle is serviced, maintained and repaired, at competitive prices
Hoping to find a bargain at the end of year car sales or thinking about having your new car serviced in time for Christmas? Here is some sound advice from Prime Auto Care in Lonsdale.
Obtaining a new car is one of the most substantial investments you are likely to make, so you want to make sure to ensure its proper care. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Are you aware of the fact that it is your right to choose which mechanic should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
You cannot be told you must return a new car to the dealer where you originally aquired it for service or repairs. Provided the work is completed to the manfufacturers specifications by a suitably qualified person and uses suitable quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Prime Auto Care mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Prime Auto Care mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Prime Auto Care will also only ever use fluids and lubricants that meet the specifications of the original vehicle manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the seperation between manufacturer, statutory and extended warranties to help you make the right decisions when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be on guard for new car dealers who try to factor in “express” or “extended” warranties, often for free, when closing the deal. Often these ‘extra’ warranties may include quite precise restrictions or provisions, and are not always easily understandable. Many times these additional extras provide very little additional benefits which exceed the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular new car dealership.
Such additional extras are very unlikely to call to your notice the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of travel time you may need to get your car serviced or extended waiting times due to fewer available service locations or mechanics.